StillAnswer See plans

Your customers write at 23:47. Your assistant answers.

On WhatsApp, from what you taught it, in their language. Everything else goes to your team.

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  1. Hi! Is there still a beginner lesson tomorrow morning? We're two.
  2. Yes! Tomorrow at 9:00 there are 4 spots left. The beginner lesson is 2 hours, board and wetsuit included, €40 per person. Shall I send you the booking link?
  3. Yes please 🙌
  4. Here you go: sunnysurf.example/book. See you on the beach!

WhatsApp is where your customers are. It's also where your evenings go.

  • The same twenty questions, every day.Prices, times, what to bring, where to park. Answered by hand, again and again.
  • Messages at night wait until morning.By then, some people have booked somewhere else.
  • On busy days, nobody has a free hand.A message that waits two hours is often a booking that never happens.
How it works

Answers what it knows. Hands over what it doesn't.

Your customers write to your business number on WhatsApp, as always. The only change: someone answers.

  1. A customer writes

    Any time, in their language, to your WhatsApp number.

  2. It answers from your knowledge

    Prices, times, what's included. Only what you approved.

  3. Not sure? It hands over

    A friendly holding reply, and your team gets an alert.

  4. Your reply teaches it

    Approve your team's answer once. Next time it answers itself.

Every hand-over makes it a little better. How it learns

One number. Your whole team. The assistant in between.

One evening at a surf school: a customer writes, the assistant answers, hands over what it doesn't know, and learns from your team's reply.

  1. A customer writesLena asks a question at 21:58. It lands in your team inbox at the same moment.
  2. The assistant answers in secondsFrom what you approved: time, price, what's included. Your team sees every word.
  3. A question it can't answerDogs aren't in the knowledge base yet. Instead of guessing, it sends a friendly holding reply.
  4. Your team gets an alertOn the phone and by e-mail, with a link straight to the chat.
  5. Marta takes overThe assistant pauses in this chat. Marta replies from the inbox, and Lena gets the answer from the same business number.
  6. The reply becomes knowledgeMarta's answer is suggested for the knowledge base. One click, and next time the assistant answers it itself.
The app

Your team sees every chat

Real screens from the app, with an example surf school.

Team inbox: the list of customer chats on the left and one conversation on the right, with the assistant's answers, a holding reply and a reply from the team. Suggestions: questions the assistant couldn't answer, how often they were asked, and an answer prefilled from the team's reply. Knowledge base: plain questions and answers with a category and an on/off switch.
One inbox for every chatSee who answered what: the assistant or your team. Pause the assistant for a chat and reply yourself.
Self-learning

The more your team answers, the less your team has to answer.

StillAnswer learns from the replies your team already writes. No training, no documentation after work.

  • Nothing goes live without you. Every new answer waits for your approval.
  • The most asked questions come first. So your first approvals save the most time.
  • You stay in control. Edit or switch off any answer, any time.
  1. It can't answerThe question isn't in your knowledge yet. The customer gets a holding reply, your team an alert.
  2. Your team repliesIn the inbox, as usual. The assistant pauses in that chat.
  3. The reply becomes a suggestionAlready filled in from your team's answer.
  4. You approve itOne click. Next time the assistant answers on its own.

Knowledge basegrows with every approval

Fits into what you already use

  • Your website or app

    Put the team inbox on your own site or app. The setup guide shows how.

    Read the guide

  • Your booking or shop system

    It can look up bookings and orders through secure connections. Anything that changes something waits for the customer's yes.

    Read the guide

  • The AI you prefer

    Google Gemini, ChatGPT, Claude and more. Switch at any time.

    Read the FAQ
Pricing

Two ways to start

Let us set everything up, or do it yourself with a guided setup.

Recommended

All-inclusive

We set everything up. You only add what you know.

/ month

We set up your access within 24 hours after checkout.

  • Your existing business number (moved over during setup) or a new one we set up
  • WhatsApp approval and message templates handled for you
  • AI usage included, up to 1,000 customer conversations a month
  • Personal setup by our team

WhatsApp message fees from Meta are passed through at cost. Your own number goes live once Meta has approved your business, usually within a few days.

Self-service

For teams with someone who likes to set things up.

/ month

We set up your access within 24 hours after checkout.

  • Team inbox, knowledge base, alerts and learning
  • A guided setup that checks every step
  • Works with your own Twilio number and AI key

You pay Twilio, WhatsApp (Meta) and your AI provider directly, at their prices.

Not sure which plan fits?Ask the assistant. It knows both plans and helps you choose.

Ask the assistant

Prices excl. VAT. Monthly plans, cancel anytime.

Compare the plans

Same assistant in both. The difference is who does the work.

RecommendedAll-inclusiveSelf-service
SetupWe set everything upYou, with a guided setup that checks each step
WhatsApp numberYour existing number, moved over, or a new oneYour own, through your Twilio account
Approval and message templatesDone for youYou, with our guide
AIIncluded, up to 1,000 conversations a monthYour own key, paid to your AI provider
Knowledge baseWritten together with youYou write it; suggestions fill the gaps
Team inbox, alerts, learningIncludedIncluded
Booking or shop systemWe connect it on request, quoted separatelyYour developer connects it with our guide
Personal helpDuring setupSetup guide and the chat on this page
Third-party feesMeta's WhatsApp message fees, passed through at costTwilio, Meta and your AI provider, paid directly

Questions, answered

Can I keep my WhatsApp number?

Yes. You can use your existing business number, which we move over during setup, or a new number we set up for you. While it's connected, your team replies in the team inbox.

What does it cost to run?

All-inclusive is €149 a month plus a one-off €390 setup. It covers your number and AI usage for up to 1,000 customer conversations a month; WhatsApp message fees from Meta are passed through at cost. Self-service is €49 a month, and you pay Twilio, Meta and your AI provider directly at their prices.

What happens if it doesn't know the answer?

It tells the customer you'll get back to them, alerts your team, and saves the question as a suggestion for the knowledge base. It doesn't make up prices, dates or policies.

Can my team take over a conversation?

Yes. Pause the assistant for that chat in the inbox and reply yourself. It stays quiet in that chat until you switch it back on.

How fast can we start?

We set up your access within 24 hours after checkout. Going live on your own number needs Meta to approve your business, which usually takes a few days.

Do I need a Twilio account?

Only for Self-service: Twilio connects the assistant to WhatsApp, and the setup shows you how. With All-inclusive you don't need one, we take care of it.

Which AI does it use?

Any provider with a standard API: Google Gemini by default, OpenAI's ChatGPT models, and Claude and many others through OpenRouter. You can switch at any time.

Where is my data stored?

The service is hosted in the EU. To write an answer, the customer's message is sent to the AI provider you use, which may process it outside the EU. API keys are stored encrypted and can't be read back from the app.

Can it connect to my booking or shop system?

Yes, through small, secure connections that let it look up bookings, check availability or record requests. Your developer can add them with our guide, or we build them for you, quoted separately.

Can I cancel?

Yes. Both plans are monthly. Cancel anytime.

Let it take the 23:47 messages.

From €49 a month. Live in a few days. Cancel anytime.

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