Notes on answering customers
Short reads for small businesses that get a lot of WhatsApp messages.
Answering WhatsApp questions at 23:47 without being awake
Many messages arrive when nobody is at the desk. How an assistant can answer them well, and what it should leave for the morning.
3 min readSelf-service or All-inclusive: which setup fits your business
Both plans give you the same assistant. The difference is who does the technical setup, and how the running costs are paid.
2 min readHow the assistant learns from your team's replies
Every question it can't answer reaches your team once. Your reply becomes a suggestion, and one click turns it into knowledge.
2 min read
Let it take the 23:47 messages.
From €49 a month. Cancel anytime.